When encountering insufficient balance on my Touch 'n Go card while passing through a toll, what would you do? Would you get off to recharge or wait in the car?

1. Stay in your car

According to a report in China Press, a netizen shared his experience stating that the toll booth staff suggested he wait inside the car for assistance to avoid accidents while crossing the lanes."North-South Highway Company told us that if the balance is insufficient, we should press the intercom button and wait for the staff to arrive, who will assist us in reloading."

2. Stay calm and wait highway personnel
Drivers should remain calm and not panic in this situation. "If the vehicle behind you is honking impatiently, please stay calm and wait for highway personnel to arrive.''

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3. To make sure your balance is sufficient

North-South Highway Company also warns drivers not to risk their lives by crossing lanes, as it violates the company's SOP. They also remind drivers to be vigilant and ensure that their Touch 'n Go card has sufficient balance. While it's best to ensure that the Touch 'n Go card has enough balance, there are instances where some people may not be so lucky. Sometimes, drivers only realize their card balance is insufficient when they are about to exit the toll booth.

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4. Don't horn
Remember! When your Toll balance is insufficient, it's best not to exit the vehicle. Pressing the intercom button and waiting for staff to arrive is the safest approach.

Mar 07,2024